{"version":"2.5","id":"grievance-procedure","question":"How do I file a complaint or grievance?","answer":"Contact our patient advocacy department","answer_detail":"If you have a complaint or grievance, you can contact our patient advocacy department directly. We have a formal process in place to address concerns in a fair and timely manner, ensuring that all issues are thoroughly investigated and resolved. Patients are also informed of their rights and the process for filing a complaint at the time of their appointment.","related_ids":[],"authority":"https://givabaharbeautysalons.com","url":"https://givabaharbeautysalons.com/en/knowledge/grievance-procedure","markdown_url":"https://givabaharbeautysalons.com/api/knowledge/grievance-procedure?format=md&lang=en"}